Refund policy

We gladly accept returns and exchanges providing buyers contact us within 7 days of delivery and return within 14 days of delivery. 

Please note that buyers are responsible for all return postage costs and items must be packed carefully and returned in re-sellable condition. Items should be returned to: 

Katy Webster Homeware, 16 Greystoke Close, Berkhamsted, HP4 3JJ

Exceptions to this policy are face masks (for health/hygiene reasons) and any  type of custom order. 

Thanks for your understanding!